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Offerpad reviews

Buys homes directly (iBuyer) · 433 S Farmer Ave, Suite 500, Tempe, Arizona 85281 · Founded 2015

Offerpad is a company that buys homes directly with its own money (an iBuyer). It was founded in 2015 and is based in 433 S Farmer Ave, Suite 500, Tempe, Arizona 85281. It is publicly traded (OPAD, Nasdaq). On Yelp, one of its local pages (offerpad dallas irving 2) shows 1.6 stars from 69 reviews. Its Better Business Bureau rating is A+.

Is Offerpad legit?

Yes, Offerpad is a legitimate, publicly traded iBuyer (Nasdaq: OPAD) that buys and closes on homes itself. The most common seller complaint is that the preliminary offer drops, sometimes a lot, after the inspection. Its Trustpilot reviews are mixed.

How Offerpad works

Process
The seller submits an online form with basic property details, and Offerpad reviews the information and sends a no-obligation cash offer plus any other applicable selling options. If the seller accepts, they choose a closing date 8 to 60 days out; Offerpad handles the paperwork and closing, and says the home can be sold as-is without cleaning, staging, or repairs.
Fees (per the company)
For a direct cash sale, Offerpad says it charges a 5% service fee plus approximately 1% in closing costs. It says there are no commissions, concessions, or out-of-pocket repair costs; needed repairs are handled through a credit adjustment.
Where it buys
Offerpad's current locations page says it buys homes in more than 1,700 cities and towns nationwide; its current listed states are Arizona, Florida, Georgia, Indiana, Nevada, North Carolina, Ohio, South Carolina, and Texas. The company facts page describes this as 16 metropolitan markets across 9 states.
Stock
OPAD, Nasdaq

Offerpad complaints and praise: what sellers report

Recurring themes in BBB complaints, reviews and reporting, checked September 2026. Each links to its source.

  • Preliminary offer falls after inspection

    Several Trustpilot reviewers say an initial offer they were happy with dropped by tens of thousands of dollars once the inspection or final review came in. Some say they had already turned down other options by then.

    Trustpilot reviews of Offerpad

  • Confusion about the service fee

    One seller told the BBB they believed a percentage deducted at closing was a realtor commission. Offerpad replied that its service fee is disclosed in the purchase agreement and is not an agent payment. Trustpilot reviewers also cite the fee combined with repair deductions.

    BBB complaints for OfferpadTrustpilot reviews of Offerpad

  • Communication gaps

    Negative reviewers describe calls not being returned after the first contact, and being passed between different staff members during the deal.

    Trustpilot reviews of Offerpad

  • Loose ends after closing

    One BBB complaint describes utility bills and a collection notice arriving after the sale because accounts were not transferred. Offerpad acknowledged the confusion and reimbursed the seller.

    BBB complaints for Offerpad

  • Quick close and flexible dates

    Positive reviewers describe an easy process, closings on the promised timeline (one cites 15 days), and flexibility to move the closing date or stay a little longer.

    Trustpilot reviews of Offerpad

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Have a cash offer through Offerpad?

Before you sign, check the purchase contract for assignment rights, inspection deadlines, and other terms that can affect your sale.

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Reddit discussions

Threads that mention Offerpad. We link to them; we don't verify what's said there.

Local Offerpad listings we track

Sources

  • Offerpad says it was founded in 2015. company website
  • Offerpad describes Cash Offer as the foundation of its platform: sellers receive a competitive cash offer, Offerpad acquires homes, and the company later resells them; its filing also describes a marketplace that routes qualified offers to third-party buyers. SEC filing
  • Offerpad reported acquiring 268 homes in Q2 2026 and said its buying engine was back on. company website
  • Offerpad's investor-relations overview identifies it as Offerpad Solutions Inc. (Nasdaq: OPAD). company website
  • Offerpad's SEC filing states that its headquarters is in Tempe, Arizona. SEC filing
  • Offerpad's locations page says it buys homes in more than 1,700 cities and towns across the country and lists locations in Arizona, Florida, Georgia, Indiana, Nevada, North Carolina, Ohio, South Carolina, and Texas. company website
  • Offerpad's facts page says it currently serves 16 metropolitan markets across 9 states. company website
  • Offerpad states that a direct cash sale carries a 5% service fee and approximately 1% in closing costs, with no commissions, concessions, or out-of-pocket repair costs. company website
  • Offerpad's stated selling process is to submit property details online, receive a cash offer and other options, choose a closing date from 8 to 60 days if accepted, and close with Offerpad handling the details. company website
  • Offerpad says sellers can sell as-is without cleaning, staging, or making repairs before submitting, and that funds are disbursed at closing. company website

Common questions about Offerpad

Is Offerpad legit?

Yes, Offerpad is a legitimate, publicly traded iBuyer (Nasdaq: OPAD) that buys and closes on homes itself. The most common seller complaint is that the preliminary offer drops, sometimes a lot, after the inspection. Its Trustpilot reviews are mixed. Offerpad is a company that buys homes directly with its own money (an iBuyer). It was founded in 2015 and is based in 433 S Farmer Ave, Suite 500, Tempe, Arizona 85281. It is publicly traded (OPAD, Nasdaq). On Yelp, one of its local pages (offerpad dallas irving 2) shows 1.6 stars from 69 reviews. Its Better Business Bureau rating is A+.

What do sellers complain about with Offerpad?

Preliminary offer falls after inspection: Several Trustpilot reviewers say an initial offer they were happy with dropped by tens of thousands of dollars once the inspection or final review came in. Some say they had already turned down other options by then. Confusion about the service fee: One seller told the BBB they believed a percentage deducted at closing was a realtor commission. Offerpad replied that its service fee is disclosed in the purchase agreement and is not an agent payment. Trustpilot reviewers also cite the fee combined with repair deductions. Communication gaps: Negative reviewers describe calls not being returned after the first contact, and being passed between different staff members during the deal. Loose ends after closing: One BBB complaint describes utility bills and a collection notice arriving after the sale because accounts were not transferred. Offerpad acknowledged the confusion and reimbursed the seller. Quick close and flexible dates: Positive reviewers describe an easy process, closings on the promised timeline (one cites 15 days), and flexibility to move the closing date or stay a little longer.

What does Offerpad charge?

For a direct cash sale, Offerpad says it charges a 5% service fee plus approximately 1% in closing costs. It says there are no commissions, concessions, or out-of-pocket repair costs; needed repairs are handled through a credit adjustment. Always check the final offer and settlement statement for every fee before you sign.

How does selling to Offerpad work?

The seller submits an online form with basic property details, and Offerpad reviews the information and sends a no-obligation cash offer plus any other applicable selling options. If the seller accepts, they choose a closing date 8 to 60 days out; Offerpad handles the paperwork and closing, and says the home can be sold as-is without cleaning, staging, or repairs.